Overview
About the job
Company Description
FastHub Solutions Limited is a Telecommunication service provider based in Tanzania, dedicated to simplifying telecommunication services and supporting companies in delivering their services. With over 9 years of experience, our professional team crafts telecommunication software solutions for clients in various industries like Education, Banking, Hospitality, SMEs, and Travel.
Role Description
This is a full-time on-site role for a collection officer located in Dar es Salaam, Tanzania. The Collection Officer will be responsible for day-to-day tasks related to debt collection, utilizing analytical skills, providing excellent customer service, effective communication, and managing finance-related activities.
Qualifications
- Debt Collection skills
- Strong Analytical Skills
- Customer Service and Communication skills
- Finance knowledge
- Ability to work effectively under pressure
- Experience in the telecommunication industry is a plus
- Bachelor’s degree in Finance, Business Administration, or related field
Personal Attributes
- Customer-focused, with a professional demeanor in all interactions.
- Strong Analytical Skills
- Customer Service and communication skills
- Ethical and respectful approach to debt collection
- Ability to manage conflict and resolve disputes effectively
