About Vodacom
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What You’ll Do
Role purpose:
Maintain and support IP/MPLS network operational activities
Controlling, managing and supporting business through network operations in collaboration with internal and external customers
Maintain operational excellence and efficiency in the network operation processes
Provide the necessary support needed by contractors when performing IP related activities
Key Accountabilities And Decision Ownership
Operational management of IP/ MPLS network to deliver end-to-end network KPI targets to ensure preventive, reactive and corrective maintenance is done as required, regular updates are performed as per vendor recommendations and emphasis on network security is adheredInvolved in the evolution and roadmap of the IP network environment, to advise the business on optimal and up to date solutions that will bring synergies with company strategies; Maintain up to date detailed schematics and configurations of the IP network with latest recommended software versions. Emphasis on future modernized networks and strive to automate the network Ensure all critical services and links are well monitored and notifications are sent whenever agreed threshold is reached to ensure smooth planning of upgrade and a proper realization of value for moneyDrive the end-to-end network operation processes through documentation, implementation and compliance to processes, procedures and policies to ensure seamless operation of the IP Networks functions; covering Alarm & Trouble Handling, Preventive & Reactive Maintenance, Change Control and business continuity, incident management, escalation, reporting, root cause analysis and recommendations
Who You Are
Core competencies, knowledge and experience
Business acumen & awarenessProblem Analysis and fast resolution skillsEffective communication skills – oral and writtenIP Networks Design and Troubleshooting SkillsTeamwork and stakeholder management skills
Must have technical/professional qualifications:
At least 3 years’ experience in Telecommunications OperationsUniversity Degree in Telecommunications/Electronics Engineering, Computer Engineering/Science or equivalentExperience of working with multiple suppliers/vendors/partners i.e. CISCO, Juniper, Huawei etcKnowledge of mobile telecommunications network architectures/ technologiesExperience in IP Services operationKnowledge in Network securityCertifications in IP related fields particularly CCNA/CCNP, JNCA, CCNSP/CCNSEMust be able and willing to work outside normal working hours when required to do soWilling to travel extensively and sometimes at short notice
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
