Overview
📍 Location: Dar es Salaam, Tanzania
🌍 Open to expatriates
⏳ To be filled ASAP
About The Role
We are hiring a General Manager for a premium sports complex in Dar es Salaam, featuring sports courts, a restaurant, and a boutique. The GM will be responsible for the overall management of the facility, including operations, customer experience, team leadership, and financial performance.
Key Responsibilities
- Operational Management: Oversee daily operations of the sports complex, restaurant, and boutique to ensure efficiency and high service standards.
- Team Leadership: Manage a team of 15+ employees, including hiring, training, and performance management.
- Customer Experience: Ensure a premium and engaging experience for all visitors and members.
- Financial & Business Performance: Develop and manage budgets, control costs, and optimize revenue streams.
- Marketing & Partnerships: Develop promotional strategies and build relationships with local and international partners.
- Compliance & Safety: Ensure all operations comply with local regulations and maintain high safety standards.
Profile
- + 10 years of experience in hospitality, sports management, or tourism.
- + 5 years in a General Manager or senior leadership role, overseeing complex operations.
- Strong leadership and team management skills in a dynamic, customer-facing environment.
- Expertise in business operations, financial management, and strategic planning.
- Passion for sports, fitness, and delivering exceptional customer experiences.
- Fluency in English; knowledge of Swahili is an advantage.
