Overview

Retail Portfolio Monitoring officer (1 Position(s))

Job Location :

Head Office

Job Purpose:

Provide support to Senior Managers at the Credit Administration Unit with comprehensive administrative post approval process with full responsibility for Credit Documentation, and Credit Monitoring, ensuring accuracy, compliance, and effective monitoring throughout the entire loan lifecycle and mitigate credit risk.

Main Responsibilities:

  • Review all conditions subsequent to credit approvals, including but not limited to, ensuring timely payment of land rent for secured properties and prompt renewal of insurance covers to safeguard bank collateral.
  • Monitor and test all financial covenants in line with approved thresholds and stipulated testing frequencies.
  • Regularly review the credit portfolio and notify business units of facilities approaching renewal to prevent unnecessary extensions or disruptions.
  • Review loans in arrears and proactively engage with the respective business segments to ensure timely regularization and resolution of overdue accounts.
  • Monitor overdraft facilities to identify accounts that have exceeded approved limits or have expired and promptly communicate such instances to the relevant business segments.
  • Flag overdraft facilities with persistent hard-core utilization (80–100) over a sustained period and escalate for appropriate action.
  • Review unauthorized overdrafts resulting from matured Letters of Credit (LCs) and called-off guarantees and follow up with the respective business segments to ensure timely regularization.
  • Identify early signs of account deterioration to initiate timely remedial action, thereby minimizing loan losses and supporting the bank’s profitability.
  • Track, monitor, and ensure timely closure of all credit exceptions.
  • Accurately and promptly update collateral records in the Collateral Management Tool (CMT).
  • Coordinate and facilitate the discharge and release of collateral for fully settled facilities.
  • Follow up to ensure timely completion of annual credit facility reviews.
  • Participate in internal and external audits as well as quality checks to ensure full compliance with internal policies and regulatory requirements.
  • Provide expert guidance and support to business units on loan documentation requirements and best practices.
  • Stay informed on relevant industry regulations, trends, and developments related to credit documentation, Monitoring and administration.
  • Contribute to credit-related projects, including the development and enhancement of credit tools and systems.
  • Play an active role in credit administration, monitoring, and documentation functions across the department.
  • Perform any other duties as may be assigned by the Head or Senior Managers of the Credit Administration Unit.

Knowledge and Skills:

  • Business understanding of loan portfolio management, NMB lending policies and loan products.
  • Technical Computer literacy (Excel application is crucial); Data analysis
  • Behavioral Communication, Negotiation, Time Management, Teamwork, relationship management, accuracy, attention to details, gathering information.

Qualifications and Experience:

  • Bachelor’s degree in Banking, Finance, Accounting, Economics, Statistics or related fields.
  • Banking experience of more than 3 years preferably in retail lending.

    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it­.

    Only shortlisted candidates will be contacted.

Job opening date : 03-Jul-2025

Job closing date : 12-Jul-2025

Apply for job