Job type: Full-time

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IT Business Solutions Analyst


Purpose


You will act as the main point of contact for the business community. You will be responsible for conducting the initial assessment of the technology requirements of respective business functions. You will work with business power users to ensure that IT change requests to support Market/Factory’s growth and transformation objectives are in line with strategic priorities and JTI’s IT change management process. You will provide the necessary support to successfully complete the business requirements analysis and solution evaluation and selection while complying with JTI IT and Corporate governance standards.

Responsibilities


Business Relationship Management

• Develop a strong relationship and work closely with the business community, leveraging commercial knowledge to drive the assessment of specific technology requirements to enable respective business functions to achieve ASP targets
• Communicate findings to the IT Business Solutions Manager to ensure alignment with established business priorities

Business Transformation / Change Management

• Proactively looks for potential business improvements and supports designated business power users to formally raise requisite IT change requests to support these business transformation initiatives, ensuring compliance with JTI’s IT change management process

Business Analysis

• Through proactive business involvement, drive the completion of the detailed functional and technical analysis of business transformation and change initiatives
• Responsible for completing the required documentation, ensuring adherence to JTI quality standards
• Collect business requirements and convert them into technical requirements

Solution Design, Delivery, and Project Management

• Provide coordination support during the solution evaluation and selection process.

Security, Business Continuity, Compliance & Governance

• Through partnership with the IT user community, stay up-to-date on business initiatives requiring technology implementation, making sure that IT is involved from the initial stage.

Supplier Management (Internal & External)

• Establish effective working relationships with all internal IT Service providers (e.g. BTS Teams)
• Provide the necessary support to select qualified 3rd-party IT suppliers for solution delivery

Requirements

• University Degree in Computer or Technical Science
• 2+ years’ experience in the IT discipline.
• Preferred background of employment experience in multinational companies.
• Good working knowledge of business and related processes in the FMCG industry
• Fluent English
• Experience in at least 2 of the following new technology trends
• Mobile applications development
• Cloud SAAS solutions
• Digital route to market
• New generation Business Intelligence solutions (Tableau, Qlik, MS Power BI, Tibco, Spotfire, etc.)
• Experience in business requirements analysis
• Good communication skills

What To Expect


Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.