Job type: Full-time

IT System Administrator
Dar es Salaam, Tanzania
The administrator will responsible for general maintenance of the company ecosystem. This will include end to end incident management from initial troubleshooting to root cause analysis to problem management. Implementation of security policies, patch management and user access management as per the Company policies. This role responsible for designing and building modules and solutions based on the needs of business and IT.

Key accountabilities and decision ownership

• Perform System Management (payment gateway)
• Perform the systems incident, problem & change process with internal and external stakeholders.
• Perform and maintain the system security.
• Business Continuity Management
• Integration of 3rd parties to the system
• API Builder Development, Implementation & Support
• Payment gateway project & product support

Core competencies, knowledge and experience

• Operating system Unix, Linux(RHEL) and Windows
• Relational Database Management Systems (Oracle, SQL Plus, MYSQL)
• Web Services & SSL/TLS Communication
• Excellent communication skills

Must have technical/professional qualifications
• Bachelor’s degree in computer science or its equivalent.
• Strong technical, analytic skills.
• Build and maintain relationship with key stakeholders.
• Mobile Money experience would be advantageous.
• Development and API knowledge would be advantageous.

Key performance indicators
• Availability & Uptime of the M-Pesa payment gateway system applications
• Pro-active Monitoring
• User Reviews, Checklist
• Business Continuity Management (Testing and Facilitate Failover Tests)