Waiter/ Waitress Job Opportunity at CNS GroupWaiter / Waitress 

CNS Group

Dar es Salaam

Unparalleled HR and Manpower Solutions Across the Country. “Exceptional, Innovative and agile HR services results through a customer-centric approach“.

Job Title: Waiter / Waitress

Department: Food & Beverage Service

Work Location: Dar es salaam

Job Summary:

The waiter / waitress is responsible to providing exceptional customer service to guests by ensuring a seamless dining experience.

Responsible for taking orders, serving food and beverages, handling guest requests, and maintaining cleanliness while upholding the standards and policies of the establishment.

Key Responsibilities / Duties:

• Greet guests promptly and courteously upon arrival.
• Present menus, offer suggestions, and provide detailed information about menu items and specials.
• Take accurate food and beverage orders, ensuring any dietary restrictions or allergies are noted.
• Serve food and beverages in an efficient and professional manner, ensuring guest satisfaction.
• Attend to guests’ needs and requests promptly, such as refilling drinks or addressing concerns.
• Support team members during busy periods, such as by clearing tables or assisting with other tasks.
• Address and resolve any customer concerns or complaints with professionalism and care, escalating to management if necessary.
• Follow all food safety guidelines and maintain a hygienic work environment.
• Operate cash register, process payments, and provide change accurately.
• Adhere to all company policies, including safety and health regulations.

Job Requirements

Education:

• High school diploma or equivalent preferably in Hospitality.

Language Skills:

• Proficiency in English language is preferred.

Experience:

• Previous experience in a customer service or food service role is a plus.

Skills:

• Strong communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Availability to work evenings, weekends, and holidays as needed.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and customer service orientation.

Knowledge:

• Strong understanding of automotive parts, components, and their applications.

Waiter/ Waitress Job Opportunity at CNS Group

How to Apply

Or send us your CV and Resume to: [email protected]